Sincere Sympathy

 We're happy to provide standard delivery service** (except for restricted and remote area in Singapore*), available 6 days a week (excluding Sundays and certain Public Holidays).

Cut-off timing for placing orders:

• Order before 12pm for next day delivery 
• For urgent orders, please check availability via WhatsApp 94559600. Additional Charges may apply. 

Standard Delivery timing:

Monday to Saturday 

• 11am - 6pm 

If a specific delivery time (2 hours interval) is required please contact us before placing your order and we will do our best to accommodate your request. Subjected to availability and additional charges may apply.

For timing outside stated timeframe and weddings on Sunday, please check availability directly via WhatsApp 94559600. 

Selected gifting items (Non- perisable products like books and candle) can be shipped with parcel within 3-5working days upon placing order, items via parcel shipping will be indicated in product information. 

**Note: Special Occasions Standard Delivery timing may differ. We seek your understanding that during peak season/occasions (CNY, Valentine’s Day, Mother’s Day & Christmas), we’ll not be able to accommodate specific timing delivery requests. 

*Note: We do not deliver to MBS, Sentosa, Jurong island Tuas, Changi and Seletar airbase, Marina Bay Sands, CBD hotels and shopping malls. If you are unsure please check before placing orders. 

Classic - approximately 25cm wide across flowers
Luxe - approximately 35cm across flowers
Grandeur- approximately 45cm wide across flowers

This is a general size guide, flowers sizes may vary depending on flower type and seasonality.

Our Fresh Floral Bouquets come with water bag for optimal freshness upon arrival. Please keep the bouquet in a vertical position at all times to avoid water flowing out.

• For hand-tied bouquet, remove the wrapping and prepare a clean vase with fresh water.
• Placing in a cool environment, away from direct heat, sunlight and fruits.
• Extend fresh flowers lifespan by changing out the water in the vase every day/alternate day and ensure vase is thoroughly clean.
• Trim 1-2cm of the stems at 45 degree angle every day/alternate day for better absorption clean water.

Fresh flowers are wonder of nature and unique on its own, flower colours/ type/size may vary seasonally and subjected to availability. 

All pictures portray only the style of the arrangement you will receive and are NOT indicative of the final arrangement.

Please be assured that we only hand-pick the best seasonal available blooms for each chosen arrangements.